Legal

Disclaimer

While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

This website contains material which is owned by, or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Any reproduction of these materials is prohibited.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Any dispute arising out of the use of this website is subject to the laws of England and Wales.

Links

Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

Information That We Collect From You

When you visit or register for any of our services, you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small administration fee will be payable upon application. If you would like a copy of the information held on you please write to [email protected]. If you believe that any information we are holding on you is incorrect, or incomplete, please write to us as at the above address. We will promptly correct any information found to be inaccurate.

Disclosure Of Your Information

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Changes To Our Privacy Policy

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 December 2016.

What are Cookies and why are they used?

Cookies are small files which identify your computer to our server. We send these to your computer for the following reasons:

to tailor the website to your browser
to help us analyse the use of the website
to allow applications on our website to work correctly – for example, making sure that we know when you have
logged on or off and which part of an application you are accessing
We will not use cookies to store any personally identifiable information about you. We will not make any attempt to find out the identities of people visiting our website without their prior permission.

If we want to collect personally identifiable information through our website – for example when you request a service from us – we will tell you beforehand. We will make it clear when we collect this information and will explain what we intend to do with it.

How many types of Cookies are there?

There are two types of Cookies in use on our sites:

Session Cookies

These are temporary Cookies that remain in the cookie file of your browser until you leave the site. This information is not stored after you have left the site.
Many of these types of session cookies are used for the sole purpose of carrying out a particular service such as completing an online application form or making an online payment. Without using such cookies these services would not work properly. Because of this, the directive states that they are exempt from the new rules, and that consent is implied provided an explanation is given.

Persistent cookies

These remain in the Cookie file of your browser for a longer period of time. The length of time will depend on the lifetime of the specific cookie but this may be indefinitely or until deleted.
Most of the persistent cookies that we use relate to Google Analytics. We use these cookies to help us gather information about how many people visit our site, and what pages they visit. We cannot identify individuals from this information. We use the information to help us to see where we need to improve our site for the benefit of our customers.

How can I control the use of cookies?

You have the ability to accept or decline cookies by modifying the settings in your browser. You can find out more about cookies and how to disable them in your browser settings at www.allaboutcookies.org
Refusing the cookies may impair your experience of using this site.

Cookies that we use on our sites

The following sections contain detailed information about the cookies we use on our web pages, with information on why they are used.

Cookies set by us

Cookie Name – X-Mapping-*
Usage – The X-Mapping cookie is sent by the server to keep the user’s browser sessions intact as we load balance and use a clustered array of servers. If a user reloads a page they could be served the content from another server entirely but this cookie tracks the user to the same server.

Cookies set by third party websites

Organisation – Google Analytics Cookie Name – __utma, __utmb, __utmc, __utmz
Usage – These cookies are used to anonymously track visitor numbers and use of the website. We use the information in the Google Analytics tool to compile reports and help us improve the site.

We sometimes embed video, images or other content from websites such as YouTube, Flickr and Twitter. We may also allow you to share links to content on our site with other websites by the use of “Share” buttons.

As we have no control over the cookies set by these websites, please look at the relevant third party websites for more information